Pay only for what you use

Pay only what you consume and
receive additional benefits when you sign up for our plans.

Check our price list.

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Discover our plans and enjoy additional benefits

Flex

Use all kiban cloud tools with flexibility. You pay for what you use.
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    Pay-as-you-go.
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    1 work space.
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    Make a minimum recharge of 500 MXN.
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    Maximum deposit amount: 10,000 MXN per month.

Plus

Get more benefits by becoming a Plus customer.
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    3 workspaces
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    SLA 99.9% uptime guarantee.
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    4 hours SLA urgent support.
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    Contract for 12 months.
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    2 hours of consulting per month free of charge

Elite

For companies that need a tailor-made contract. Customized commercial and contractual conditions
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    Unlimited workspaces.
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    SLA 99.95% uptime guarantee.
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    Dedicated customer success executive.
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    Discounts
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    Contract for 12 months.
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    6 hours of consulting per month at no cost.

Service levels and support

Upgrade your plan and access the best Customer Success service on an omnichannel platform.
Flex
Plus
Elite
SLA kiban cloud
-
99.9%
99.95%
Support availability
Business days 8 a.m. to 6 p.m.
Business days 8 a.m. to 6 p.m.
Business days 8 a.m. to 6 p.m.
SLA Support - Urgent
-
4 hours
2 hours
SLA Support - High
-
8 working hours
8 hours
SLA Support - Normal
-
24 business hours
12 working hours
Dedicated customer success executive
No
No
Yes
.
Plus
Pro
Elite
Flex
Support availability
Business days 7a.m. to 7p.m.
Plus
SLA platform
99.9%
Support availability
Business days 7a.m. to 7p.m.
SLA Support - Urgent
4 hours
SLA Support - High
8 working hours
SLA Support - Normal
24 business hours
Elite
SLA platform
99.95%
Support availability
Business days 7a.m. to 7p.m.
SLA Support - Urgent
2 hours
SLA Support - High
8 hours
SLA Support - Normal
12 hours
Dedicated customer success executive
Yes

These SLAs correspond only to the support of kiban cloud tools.

In case of unavailability of third party services or partners, we report the incident to the same and align to their SLAs.

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Estimate your costs

We help you to estimate your costs, according to the particularities and needs of your processes.

Discover the potential of our financial management platform

Schedule a demo and discover the potential of our tools.

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